Lowongan Kerja IKEA Indonesia - Terbaru Update

IKEA adalah sebuah peritel perabot untuk rumah tangga dari Swedia. Pada musim dingin 2004, terdapat 364 toko IKEA di 46 negara di berbagai belahan dunia. Katalog IKEA yang berisi info produk IKEA diperkirakan adalah buku yang pendistribusiannya kedua terluas setelah Alkitab dan biasanya diperbaharui tiap Agustus.

Pada tanggal 15 Oktober 2014, Hero Supermarket, pemegang lisensi IKEA di Indonesia telah membuka gerai pertama IKEA di Alam Sutera, Tangerang, Banten, Indonesia. IKEA Alam Sutera merupakan toko ke-364 dan yang paling baru dari 46 negara di dunia. Gerai ini merupakan satu-satunya gerai IKEA di Indonesia, dan juga terdapat Distribution Point IKEA di seluruh Indonesia. 

IKEA juga sudah menjalin kerja sama dengan industri lokal di Solo, Jawa Tengah dengan mengambil bahan baku dan pengrajin di Solo dan Yogyakarta. Produk-produk lokal tersebut akan dipasarkan IKEA ke pasar internasional.

Lowongan Kerja Ikea Indonesia Update 28 Oktober 2020

1. VISUAL MERCHANDISE/ACTIVITY SPECIALIST 

(Store/Communication & Interior Design)

Masukkan lamaran sebelum 1 Nov 2020

In order to inspire and surprise visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions, we are looking for a Visual Merchandise/Activity Specialist who will report to Visual Merchandising/ Activity Manager.

Tugas:

1. Contributing to positioning the IKEA store as the first choice for home furnishing in your local market.
2. Providing home furnishing solutions for a single product or a combination of products to improve people’s life at home.
3. Demonstrating the uniqueness of the IKEA product range through your visual merchandising competence and display techniques in different store media and activity areas to distance us from the competition.
4. Constantly showing new and inspiring home furnishing solutions that motivate people to visit the IKEA store more frequently.
5. Securing the use of the store layout to create a good product overview and strong visual impact that facilitates the buying process.
6. Secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices.
7. Stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate
8. Contribute to the content of the department action plan with initiatives that will grow the business and support long -term profitability and execute the agreed plans together with the Com&In team and other functions.
9. Respect routines and responsibilities work together with Com&In team and other functions, act quickly to exploit commercial opportunities and understand the impact of your actions on the financial results.
10. Keep visitors in mind when working on the shop floor, ensure disruption is minimized and stay aware of the importance of safety and the visual impact for visitors at all times.

Profil:

1. Education/experienced in visual merchandising, design or art.
2. Experience in Retail will be an advantage
3. A deep passion, curiosity and understanding of home furnishing and people’s everyday life at home.
4. Creative thinking supported by commercial visual competence and a keen eye for aesthetics.
5. Actively seeking new and improved ways of working simply and cost-efficiently.
6. A practical hands-on approach to working in a fast-paced retail environment.
7. Computer proficient with knowledge and experience of using relevant software (e.g. AutoCad).
8. Basic communication skills in English.
9. Willing to work on Saturday, Sunday, and Public Holidays when needed
10. Living in Sentul/Bogor area and willing to work at Sentul City, Bogor.

2. CASHIER ADMINISTRATOR (Store/Customer Relations)

Masukkan lamaran sebelum 1 Nov 2020

We are looking for a cashier administrator or in IKEA we usually call it as Cash Office co-worker who will be responsible for cash office and make sure that it runs in smooth and safe operations. This position will report to Cash Office Manager.

Tugas:

1. Ensuring that by the end of the day the total amount collected is balanced.
2. Being responsible for daily report after counting and segregating all cash in cash office.
3. Ensuring that the cash is transferred to the bank via authorized security company.
4. Securing the reconciliation correctly.
5. Being responsible in preparing cash for daily bank deposits.
6. Securing all checks into banks on a regular basis.
7. Maintaining the cash limit on daily basis and involving in regular inventory routines.
8. Maintaining all equipment used in the checkout and cash office.
9. Ensuring that checkout and cash office operational in safe ways.
10. Contributing in creating a conducive environment where the IKEA culture is strong and keep the diversity within co-workers and customers.

Profil:

1. Enjoy working in high volume and fast-paced retail environment.
2. Interest in people’s everyday life at home and in home furnishing.
3. Experience of customer focus and customer service, preferably experienced in checkout/cashier area.
4. Ability to use and take personal initiatives and to make considered decisions.
5. Ability to work in a multi-tasking environment.
6. Ability to work as individual as well as in a team.
7. Emotional resilience and ability to handle conflict.
8. Having a good common sense and attention to detail.
9. Able to demonstrate good communication skills both in local language(s) and English, oral and written.
10. Computer literate; familiar working with NAV and Ms. Office.
11. Willing to work on shifting schedule, including Saturday, Sunday, and Public Holidays.
12. Living in Sentul/Bogor area and willing to work at Sentul City, Bogor.

3. SALES & SUPPLY SUPPORT SPECIALIST FOR CFU

(Service Office/Customer Fulfilment)

Masukkan lamaran sebelum 12 Nov 2020

In order to contribute to a great meeting with the customer in all sales channels by ensuring a consistently high availability of our offer, with high quality and at lowest possible total cost, we are looking for a Sales and Supply Support (SSS) Specialist. As a part of Central Fulfilment Unit (CFU) team, this position will report to the SSS Manager.

Tugas:

1. Secure the highest possible goods availability in partnership with the commercial team and taking into account country-specific positioning campaigns, the commercial calendar and local store activities.
2. Act as the main contact partner in the store for all range administration and operational supply-related questions, both for the commercial team in the store and the country Retail Supply Integration department.
3. Working actively with sales in the area of range management by securing qualitative and timely administration of the range in the systems and highlight deviations on the range frame and parameters.
4. Contribute to successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
5. Work actively with the commercial team with the range change process led by the commercial team by providing information regarding sales space parameters, expected sales start, quantity and remaining outgoing quantities.
6. Support the CFU Operations with the stock discrepancies analysis as part of the inventory management process.
7. Produce necessary follow-ups for the commercial and management team regarding operational processes in the store, including phasing in and out, overstock and concrete, activities and non-central shortages.
8. Ensure personal development by requesting support from the Sales and Supply Support Manager to improve work competence.
9. Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store.
10. Work with the agreed global and local Key Performance Indicators, focusing particularly on achieving high goods availability at the lowest total cost.

Profil:

1. Experience of working in a fast-paced retail or logistics environment, and interest in retailing and/or home furnishing.
2. Skilled in retail and/or logistics processes, tools and working methods.
3. Experienced in following action plans/working methods through guidance from managers.
4. Self-reliant and motivated with a proven ability to work as part of a team as well as independently.
5. Skilled in supporting an efficient and cost-effective commercial performance.
6. Show potential in applying tactical and operational thinking.
7. Proven record of meeting goals and deadlines and the ability to follow up on set goals.
8. Show the potential to influence in a matrix organisation.
9. Ability to reflect and find value and ideas in collaborating with others, and to inspire and engage others.
10. Experience of problem-solving.
11. High analytical skills and good numerical skills.
12. Ability to communicate confidently and clearly in English.

4. KITCHEN PRODUCTION MANAGER (Store/IKEA Food)

Masukkan lamaran sebelum 15 Nov 2020

In order to fulfil the purpose of the function by building business and people together; to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests to return again, we are looking for a Kitchen Production Manager who will report to our IKEA Food Manager.

Tugas:

1. Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care; and willing to listen and support them with an attitude based on the IKEA values.
2. Empower and encourage the team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.
3. Ensure our guests have a great shopping experience at all times throughout the day.
4. Together with colleagues and manager contribute actively in the development and implementation of a clear IKEA Food action plan for the store using the store business plan and country business plan. These are supported by input from Growing IKEA together and the IKEA Food Direction & Strategy. Also develop and execute an annual action plan for my area based on agreed goals.
5. Secure that all food prepared in line with the product sheet and secure the quality served at all times.
6. Secure an irresistible food offer by ensuring we give customers an appealing range presentation.
7. Ensure that the team and you know our top-selling products, 3 Aces and 1 King, and that they are available and clearly communicated and displayed at all times. We promote alternative products when these are unavailable.
8. Recruit the team in co-operation with the Human Resources (HR) department based on the IKEA values.
9. Work actively to make the IKEA store successful and high performing, today and tomorrow, by attracting visitors, achieving sales growth and reasonable profitability, ensuring the satisfaction of guests and co-workers, and excellent operational performance as measured through our defined Key Performance Indicators (KPIs).
10. Utilize relevant reporting tools, such as profit and loss, Store Point, the Functional Commercial Review, IKEA Customer Satisfaction Survey and VOICE, to develop the IKEA Business, yourself, and the team.
11. Challenge costs by working in a lean, simple and cost-conscious way using and sharing good examples and encouraging the team and colleagues to discover smarter ways of working.
12. Ensure that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other relevant legislation (list relevant legislations applicable by country). Promote a “safety first” culture where co-workers are encouraged to raise and discuss concerns and solutions. Also co-operate with external service providers and authorities when needed.
13. Adjust and implement the IKEA HACCP plan to secure store’s requirements. Also ensure the HACCP routines are known and followed in the daily work.
14. Ensure that the IKEA co-worker restaurant food range is appealing, nutritious and based on our guests’ needs and wants. Make use of the synergies created between the co -worker and customer restaurant.
15. Strive towards accurate sales forecasts for my area to enable proper supply planning, ordering, efficient goods handling and stock control.
16. Ensure efficiency and guest in focus in the serving line by setting up the serving line with flexibility based on peak and non-peak periods, in conjunction with the Commercial direction. Ensure the proper production levels in order to ensure freshness, maximize sales and minimize waste.
17. Take an active role in the IKEA Food management team and work cross-functionally utilizing the competence of colleagues in other parts of the store as well as other IKEA stores in Indonesia. Encourage co-workers to do the same.
18. Develop and share good ideas and implement best-practice solutions.

Profil:

1. Interested in people´s everyday life at home and in-home furnishings.
2. Experience of working in vibrant retail environment.
3. Experience of managing/leading and developing a team, preferably gained in a retail/food service environment.
4. Advanced knowledge of food production and food safety.
5. Experience from food service business.
6. Experience of creating and executing action plans.
7. Ability in decision-making and problem-solving with the drive to make things happen.
8. Tactical thinker.
9. Ability to organize, plan, and prioritize.
10. Ability to take responsibility and can delegate when necessary.
11. Ability to communicate well with others and able to influence and co-operate with different functions.
12. Ability to see how IKEA Food contributes to increasing the overall performance of an IKEA store.
13. Ability to demonstrate good communication skills in English.
14. Computer literate.
15. Living in Sentul/Bogor area and willing to work at Sentul City, Bogor.

5. WEB EDITOR (Service Office/Marketing)

Masukkan lamaran sebelum 21 Nov 2020

We are looking for someone who will be responsible to all digital content upload and publish on the website, maintain the IKEA website (incl. desktop and mobile site) and mobile applications by coordinating ongoing content changes, search optimization and translation work, securing information accuracy and consistency and ensuring that changes are made on time; all this to secure that it is in shape as new every day. This position will report to our Web & Digital Media Specialist.

Tugas:

1. Ensure website content is built to brand guidelines, reflects the IKEA brand values, copy and visual identity, tone of voice and quality standards and through this contribute to an optimal digital consumer decision journey.
2. Coordinate and liaise with internal and external parties aligning with the commercial calendar.
3. Partner with functions (e.g. global web team, IKEA Family, customer relations, E-Commerce) across the organization to define and develop relevant local content in order to optimize web content and functionality.
4. Understand the digital market trend and closely monitor online campaigns in the market.
5. Collaborate with E-Commerce sales manager, web merchandiser and other different stakeholders and functions to receive plans and identify needs for content updates in the IRW and other digital channels.
6. Received and review content assets, organize content assets based on received plans and publish.
7. Continuously optimize the content, product image and editorial process and efficiency.
8. Based on commercial and identified additional local needs, create new content when necessary and initiate content adaptation. Work closely on a daily basis with web merchandising, SEO and copywriter.
9. Ensure that the commercial calendar and all agreed promotional activities are properly supported.
10. Take responsibility for learning and development in everyday situations. Understand that your development is your own responsibility.

Profil:

1. Interest in people’s everyday life at home and in-home furnishing.
2. Bachelor’s degree in computer science, E-Commerce, Digital Marketing or related disciplines.
3. Min. 2 years’ experience in website development and maintenance with knowledge of best web content practices, browser functionality, copyright laws and data protection.
4. A passion for getting the best for customers through actively seeking new ways of working.
5. Good knowledge of SEO and SEM and how digital media channels can be supported by content.
6. Understanding of digital media and retail multichannel operations.
7. Graphic design and sense of art. Experience with Illustrator and InDesign.
8. Experience in following briefs, style, and copy guidelines.
9. Experience in meeting deadlines and managing publishing schedules.
10. Demonstrated conceptual and logical abilities; proven ability to think creatively and tactically.
11. Excellent in Bahasa Indonesia and English, both written and oral.
12. Self-reliant and motivated with a proven ability to work as part of a team as well as independently 

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